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Trip.Com and AXA Partners Strengthen Partnership with Launch of Cancellation And Travel Insurance Solutions in Germany, France and UK

Trip.com and AXA Partners significant European expansion of new travel insurance products for German and French travellers.

Xavier Blanchard, AXA Partners Travel Insurance CEO and Global head of Travel at AXA Partners comments, We are delighted to be working with Trip.com. Trip.com Group is one of the world’s largest online travel agencies, and so our partner understands the need for products to be distributed compliantly and with the customer’s best interests at heart. We, at AXA Partners, understand the need for this to be achieved in a simple, engaging and understandable way. Our combined global expertise and collaborative approach creates a perfect environment for the creation of products and services that protect and support customers at every stage of their journey.

The two new insurance solutions provide a range of benefits including medical, cancellation and baggage cover, which can be selected when booking a flight on Trip.com. The cancellation-only ‘Basic’ insurance solution has proven especially popular in mainland Europe as travellers seek reassurance when booking their next trip and includes coverage if the trips are cancelled due to Covid. Whilst the ‘Travel Plus’ medical insurance policy, that was made available to UK customers in September 2021, crucially protects customers for cancellation and medical costs if they contract COVID-19.

AXA Partners, a global player in assistance services, travel insurance and credit protection provide varied products across a wide range of channels. With its extensive global network of medical providers and its medical case management expertise, AXA Partners is perfectly positioned to deliver quality care and assistance when customers need it most.

The strategic partnership between Trip.com and AXA Partners continues to develop in Europe. The collaboration, started 7 years ago in China focused on creating insurance products adapted to the market, was then deployed in South Korea in 2018, in Singapore in 2020 and in the United Kingdom in September 2021.

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