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Richard Norris appointed General Manager for Business Specialist Products, Bupa UK Insurance

Bupa UK Insurance has announced the appointment of Richard Norris as General Manager for Business Specialist Products, subject to regulatory approval.

Richard has over 20 years’ experience in the UK insurance sector comprising leadership roles at Bupa since 2011, and previous to this, senior client-facing roles at AXA PPP Healthcare. With proven success of record growth in dental insurance as Director of SME and Specialist Products and leading the launch of Bupa Connect, an award-winning digital platform for intermediaries and clients, Richard was appointed Interim General Manager for Business Specialist Products in September 2022.

Richard will continue to report to Alex Perry, CEO for Bupa UK Insurance, and lead Bupa’s ‘Better for Business’ strategy, which prioritises preventative workplace wellbeing, clinical expertise and making healthcare easier to manage for business customers and employees.

Alex Perry said: “Richard is passionate about making Bupa a great place to work, leading a diverse team where everyone is heard, included, feels a strong sense of belonging and can flourish. His extensive experience will see him well-placed to drive growth and further strengthen our position in the market, enhancing our capability to build strong relationships with intermediaries and our business customers.”

Richard Norris, General Manager for Business Specialist Products said: “I’m delighted to be taking on this role permanently and look forward to continuing to build on our 'Better for Business' strategy. With our market-leading proposition, innovative digital capabilities and by delivering our ambition to be the most trusted health and wellbeing partner for businesses in the UK and the partner of choice for brokers, I believe we can further strengthen our position as market leader."

Richard’s leadership team for business and specialist products includes:

  • Will Shaw, Director of Corporate, leading health and wellbeing for corporate clients.
  • Iain McMillan, Director of Distribution, leading new business development and intermediary relationships.
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