Aetna International Enhances Health Care Insurance Offerings in the Middle East

Building on the strength of strategic business partnerships and relationships with leading local insurers, Aetna International continues to deliver a better member and customer experience in the Middle East.

With the introduction of locally compliant, supplemental benefits solutions for members living in Oman and Qatar, the company remains uniquely positioned to serve the international health care market.

These solutions are just two examples of how Aetna International is expanding their enhanced global service delivery model while supporting expatriates for successful assignments.assignments.

Aetna International is part of the CVS Health® family of companies offering members direct-pay access to quality care from 1.9 million doctors, hospitals, clinics, pharmacies and health services providers across more than 200 countries and territories worldwide. CVS Health currently ranks 11 on the Fortune Global 500 list.

“By combining deep international expertise, strong provider networks and extensive local knowledge, we can deliver a
better experience for our members while making sure they get the right care in the right place and time.” 

Todd Lazar, Aetna International President 

OMAN 

Uniting with leading regional partners drives delivery of a better care experience

Aetna International continues to build on the strength of their strategic business relationship with global benefits leader, Allianz Partners, having recently announced an enhanced, locally compliant benefits solution for members living in Oman.

The Oman plans are designed to deliver a simplified health care experience, access to an expanded, direct-pay network and 100% benefits coverage with no deductible, no copay and no coinsurance.

In addition to this locally compliant solution, customers continue to benefit from the same robust, centralized administration they’re used with their global plan. This is just one of many examples of how Aetna International is uniquely positioned to serve the international health care market.

Together with local insurer, Muscat Insurance Company and Nextcare Oman, Allianz Partners’ local third-party administrator, the Oman plans offer members affordable, personalized health care with:

• Access to a network of more than 300 local providers
• Support from Nextcare’s Oman-based customer service, compliance, clinical and claims teams
• Faster claims processing and reimbursement when needed

“By combining deep international expertise, strong provider networks and extensive local knowledge,” says Aetna International President, Todd Lazar, “we can deliver a better experience for our members while making sure they get the right care in the right place and time.”

Aetna International is part of the CVS Health® family of companies offering members direct-pay access to quality care from 1.9 million doctors, hospitals, clinics, pharmacies and health services providers across more than 200 countries and territories worldwide. CVS Health currently ranks 11 on the Fortune Global 500 list.

100% coverage applies to covered benefits only and includes no deductible, no copay and no coinsurance for care received outside of the U.S. and U.S. Territories; not applicable to Aetna International WorldTraveler plans or plans originating in Cayman.

QATAR

Aetna International strengthens the local health care solution in Qatar

Aetna International joins forces with leading local insurer, Qatar General Insurance and Reinsurance Co (QGIRCO) and third-party administrator, GlobeMed, to offer locally compliant, health benefits solutions in Qatar. As the Qatari health care system moves towards a healthier population, the company introduces a new, supplemental plan to deliver broad network access and 100% coverage with no deductible, no copay and no coinsurance.*

This is just one of many examples of how Aetna International continues to build on their enhanced global service delivery model while supporting expatriates for successful assignments.

“All of our global and regional partners understand and share our commitment to making the health care journey more accessible and less complicated,” says Aetna International President, Todd Lazar. “And furthermore, our customers continue to benefit from the same robust, centralized administration they’re used with their global plan.”

The locally compliant plan launches in anticipation of mandatory health insurance requirements from the Qatari Ministry of Public Health. By bringing together the resources and expertise of Aetna®, QGIRCO and GlobeMed, members have:

• Access to an extensive network of more than 450 direct-pay providers
• In-person help in field offices at major hospitals across Qatar
• 24/7 call centers for quicker service and safer outcomes

QGIRCO has more than four decades of industry experience and was named the Qatari market insurer of the year for 2022-2023 by AIG. GlobeMed similarly brings more than three decades of experience across the Middle East and North Africa region and is the largest third-party administrator in Qatar, with a local presence there since 2007.

Aetna International is part of the CVS Health® family of companies offering members direct-pay access to quality care from 1.9 million doctors, hospitals, clinics, pharmacies and health services providers across more than 200 countries and territories worldwide. CVS Health currently ranks 11 on the Fortune Global 500 list.

*100% coverage applies to covered benefits only and includes no deductible, no copay and no coinsurance for care received outside of the U.S. and U.S. Territories. In Qatar, orthodontic services are only covered at 50%.